Privacy Policy

This privacy policy explains how Ortus Cleans(“we”, “us”, “our”) collects, uses and protects any personal information you provide when you use this website or contact us about our cleaning services.

Information we collect

When you contact us through our website enquiry form, by phone or by email, we may collect your name, phone number, email address, property address and details of the service you are enquiring about. We only collect information you choose to provide to us.

How we use your information

We use the information you provide solely to respond to your enquiry, provide a quote, arrange and carry out the cleaning services you request, and to keep you updated about work you have booked with us. We do not sell or rent your personal information to third parties.

How we store your information

Enquiry details submitted through our website are sent directly to our business email address. We keep this information only for as long as reasonably necessary to respond to your enquiry or provide our services, and take reasonable steps to keep it secure.

Cookies

This website may use essential cookies required for the site to function correctly. We do not use cookies to track you for advertising purposes.

Your rights

You have the right to ask us what personal information we hold about you, to ask us to correct it, or to ask us to delete it. To do this, please get in touch using the contact details below.

Contact us

If you have any questions about this privacy policy or how we handle your information, please contact us at hello@ortuscleans.co.uk or call 01262 362341.