Frequently Asked Questions
Everything you need to know about Ortus Cleans.
We're based on the coast at Skipsea and cover the area around Hornsea for all our services, including regular home cleaning, deep cleans, end of tenancy, after builders and holiday lets. For bigger one-off jobs like deep cleans, end of tenancy and after builders cleaning, we travel right across East Yorkshire and Hull. If you're not sure whether we reach you, just give us a call and we'll tell you straight away.
Not quite, and it comes down to the size of the job. For regular home cleaning, our shorter routine visits, we stay within about 10 miles of Hornsea. For larger one-off cleans that take half a day or more, we're happy to travel further across East Yorkshire and Hull.
Every home and business is different, so we don't do one-size-fits-all pricing. We come out, take a proper look at what you need, and give you a clear, no-obligation quote based on the actual job. That way you're never paying for a guess.
Yes, always. We'll arrange a quick visit, talk through what you're after, and send you a price with no pressure and no obligation.
Payment is due on completion of the clean, unless we've agreed otherwise beforehand. For businesses we can be more flexible on terms, just ask. We take payment by cash or bank transfer.
We do. We turn up with all our own professional cleaning products and kit, so there's nothing for you to supply. If you'd prefer we use particular products in your home, just let us know.
Yes. We're fully insured, and our team is DBS-checked, so you can feel completely comfortable having us in your home or business.
Both. We do regular weekly, fortnightly and monthly cleans, and plenty of one-off jobs too, like deep cleans, end of tenancy, after builders and holiday let changeovers. Whatever you need, whether it's ongoing or a single visit.
A regular clean keeps an already-tidy home or business on top form week to week. A deep clean is the bigger reset, getting into the areas everyday cleaning doesn't reach. Most people start with a deep clean, then keep things ticking over with regular visits.
Yes, this is a big part of what we do. We get rental properties back to check-out standard, ready to re-let or hand back, and we're happy to work with letting agents and landlords managing several properties. One point of contact, one standard you can rely on every time.
Yes, we do changeover cleans to keep your property guest-ready between bookings. For holiday lets we cover within about 10 miles of Hornsea.
We do, through a specialist company we work alongside for professional oven, hob and extractor cleaning and deep carpet and floor cleaning. You don't deal with two firms or two bills. We arrange it and it all comes to you on one invoice from us.
Absolutely. Alongside domestic work we clean offices, pubs, restaurants, communal areas and more, from regular contracts to one-off deep cleans.
Give us a call on 01262 362341, drop us a message, or fill in the contact form and we'll get straight back to you.
Still Have Questions?
Call us on 01262 362341 or send us a message.
